IT services in Pennsylvania.
TraceNet supports small and medium businesses across Pennsylvania, with our roots in Philadelphia and the surrounding collar counties. Managed IT, cybersecurity, support, and projects, handled by senior engineers, mostly remotely, with someone on site when it is needed.
IT for businesses across Pennsylvania.
Pennsylvania business is anchored by the Philadelphia region, and that is where we are based and do most of our on site work: the city itself, plus Montgomery, Bucks, Chester, and Delaware counties. Because the bulk of modern IT support is done remotely, we back businesses well beyond that core, wherever in the state a company needs an IT team that answers fast and knows their setup.
You get one team for everything, day to day support, security, monitoring, and larger projects, from engineers who have run technology at the enterprise level. Larger project work is available across the state and beyond.
What we handle for Pennsylvania businesses.
Pennsylvania IT questions we hear a lot.
Where in Pennsylvania do you work?
Our home base is Philadelphia and the collar counties, Montgomery, Bucks, Chester, and Delaware, where we regularly come on site. Because most support is remote, we also back businesses across the rest of the state.
Do you only do remote support?
No. Most issues are solved remotely because that is fastest, but when something needs hands on the equipment we come to you across the Philadelphia region. For businesses farther out, remote support covers the large majority of the work, and project work is available statewide.
How fast do you respond?
By phone, we pick up every call. Every ticket and email gets a reply within five minutes. Our monitoring runs around the clock too, so we often catch a problem and start on it before you even call.
Getting started is simple.
Becoming a TraceNet client takes three steps, and it starts with a free look at your setup.
Your first two months are free.
That is two full months of complete IT support, monitoring, and security at no cost. See exactly how we work before you pay anything.
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First
Free network assessment
We look at your computers, network, and where your team loses time, then show you what we found in plain English.
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Then
A plan that fits
You get a clear plan for how your team reaches us, what we handle first, and what is covered every month.
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After that
We take over your IT
We connect our monitoring and become the team you call, so problems get handled fast.
Serving businesses across Pennsylvania.
Our on site coverage is strongest in Philadelphia, Montgomery County, and Bucks County, and we support businesses across the rest of the state remotely. See all of our service areas.
Get a free assessment