We choose, set up, and manage the computers, servers, and software your business runs on, and track every device and license in one place. Most small companies buy gear piece by piece and lose track of it. We manage your hardware the way a large company manages its fleet, standardized and documented, and our wholesaler partnerships get you enterprise gear at better than retail prices. We serve businesses across Philadelphia and the nearby areas of Pennsylvania, New Jersey, and Delaware.
Through our distributor and wholesaler partnerships, we source enterprise-grade computers, servers, and network equipment at prices below retail, and pass that on to you. We standardize on gear that fits how your business works and lasts, so your fleet stays consistent and easy to support, not a pile of mismatched machines.
New computers arrive imaged the way your team needs them, with your programs, printers, and accounts ready to go, the same way large companies roll out hundreds of machines at once. A new hire sits down and starts working the same day.
We keep track of the software your business runs on and the licenses you pay for, so you are covered where you need to be and not paying for seats no one uses. It is all documented in one place.
We set up and manage Microsoft 365 or Google Workspace, whichever your team runs, with email, shared files, and the security settings around them. Accounts are added and removed cleanly as people join and leave.
When hardware fails, we handle the repair or replacement and deal with the manufacturer's warranty for you. We track what is still covered, so you are not paying to fix something that should be free.
We keep a record of how old your equipment is and tell you what is coming due, so replacements are planned into your budget instead of landing as a surprise the day a machine dies.
Becoming a TraceNet client takes three steps, and it starts with a free look at your setup.
Your first two months are free.
That is two full months of complete IT support, monitoring, and security at no cost. See exactly how we work before you pay anything.
We look at your computers, network, and where your team loses time, then show you what we found in plain English.
You get a clear plan for what to replace, what to keep, and what is covered every month.
We connect our monitoring and become the team you call, so problems get handled fast.
Usually not. We start with what you already own, tell you plainly what is fine and what is a risk, and only replace the machines that need it. There is no push to buy things you do not need.
Yes. We recommend the right gear for your business and can handle the purchasing, so you are not guessing at a store or overpaying online. Everything arrives set up and ready for your team.
Along with Windows, Microsoft 365, and Google Workspace, we support the everyday programs your team relies on and the line-of-business applications you run your jobs, billing, and records on. When an outside vendor makes the software, we work with their support desk for you.
We document every license and subscription you have in one place and review them so you stay covered where it matters and stop paying for seats no one uses. You get a clear picture instead of a pile of separate bills.
We handle the repair or replacement and deal with the warranty for you. If it is covered, you are not paying to fix it, and we get your employee working again quickly, often on a spare while the main machine is sorted out.
We support businesses in Philadelphia, Montgomery County, Bucks County, Chester County, and Delaware County in Pennsylvania, Camden County and Burlington County in New Jersey, and New Castle County in Delaware.
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